Technical Assistance

If you are an educator or site coordinator needing technical assistance for NC Countdown to College, please complete this form. Thank you.

Technical Assistance Form

If you are human, leave this field blank.

Your Name *

School Name *

Your Email Address *

Enter Email

Confirm Your Email Address *

Confirm Email

Your Phone Number (we will call you promptly, so please provide mobile number, if possible)

Type of Problem Experienced

Can't login to CFNC.org

“Email address already in use” when trying to create a new account

Slow site response

Screen display problems (pictures or words missing or overlapping)

White page

Error code (such as 500 error)

Other

Additional Details about the Problem

Browser and Version Used

For example, "Chrome, version 69.1"

Time and Date of Problem (if applicable)

Error Code (if applicable)

Frequency of Problem *

Once

Continuing

Contact Information for a Technical Resource Person at Your School (if applicable)

File Upload

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